Managing change is critical to successful implementation!

Voice and data systems are sufficiently complex today that few users can identify the best technology solution unaided, particularly when the chosen solution impinges not only on their workforce, but also on customers and suppliers. Nor is it reasonable to expecct users to reconfigure their business processes purely to accomodate a new system.

IGC's philosophy goes beyond just making sales and starts with a thorough analysis of your current situation before offering recommendations. Once we have a complete understanding of your business processes, IGC will advise the best technical solution and explain the impact of this choice on the rest of your business. Partnering with a number of manufacturers allows us to tailor solutions around your requirements rather than making your requirements 'fit' a particular system.

Planning and implementing a new communications system is a task for specialists. Few firms can afford to devote excessive time to implementation and by leaving this to IGC, your own involvement is minimised. We therefore offer a comprehensive Project Management programme.

The commitment doesn't stop here either. A continuing support system ensures that we are always available for maintenance and after sales enquiries.

In order for you to have a completely flexible management of the system, IGC Ltd would recommend the installation of a CAT 5 cabling system throughout the offices combining all voice and data cabling within the same communications cabinet. In this way, you would be able to manage your existing telephone system internally with regards to the relocation of existing sockets.