Professional Services

Inter-Group Communications offer a range of professional services encompassing consultancy, training, managed services and support. The knowledge and expertise within our team is first-class, and this is echoed by the continual investment in training and accreditations.

Consultancy

We work in partnership with your organisation to develop an overall communications strategy in line with your business strategy. Our consultants will review your existing technologies to ensure any solution can utilise your current investment and where possible be enhanced. We will provide you with a roadmap to build your communications infrastructure, driving cost savings now and in the future.

Training

Our communication solutions will only be effective if the users actively embrace the technology and utilise its functionality and capabilities. Great emphasis is placed on training to ensure you gain maximum benefit from the investments made as quickly as possible. Training on all elements of our solutions is readily available to all customers and can be delivered on site or at the Inter-Group Communications training centre, and is accompanied by appropriate training materials.

Managed Services

We can take contractual responsibility for the management of your network, from configuration to routine maintenance leaving you to concentrate on the core activities that make your business a success. If you are having any telephone systems problems we will provide you with a free systems health check to get you on your way.

Support

We are committed to maintaining and updating your solutions as your business develops and your communication requirements increase in size and complexity. Our dedicated support services team are accessible 24 hours a day; 365 days a year are on hand to provide assistance whenever necessary. We offer unrivalled levels of technical support including help desk, programming and remote diagnostics. Our customers can choose from a combination of support packages which carry a wide range of additional benefits that will add value to any organisation.