Telecom Markets

Inter-Group has extensive experience along with a proven capability and track record in all major vertical telecom market sectors. We understand the key issues affecting your industry and work with you to develop a tailored solution to suit your unique communication requirements.

Private Sector

SME
Enterprise

Public Sector

Education
Health
Housing
Local Government

Private Sector

We understand that communication is a critical business function for any organisation regardless of size and nature. You may operate from a single site or from multiple locations, you may have a mobile workforce and employee groups with unique communication requirements, which you need to manage efficiently and cost effectively.
Our consultative approach means we work with you to truly understand your organisations culture, objectives and customers so we can develop a bespoke solution to meet your specific requirements and deliver real business benefits. We recognise that one size does not fit all, and have a wide portfolio of products to reflect the varying requirements of your business.

SME

Inter-Group offer a range of simple, reliable, affordable solutions and services designed to meet the needs of small and medium businesses. We bring together robust telephony, mobility and collaboration tools, and cost-effective infrastructure solutions to enhance productivity and drive growth.
We can also assess your existing services to establish if we are able to secure further cost reductions on line rentals and call costs – a potential area for significant cost savings for all businesses.

Enterprise

For mid to large organisations, our range of feature rich, flexible, secure solutions give you the ability to grow your business and optimize your investments. Whether you want to upgrade a legacy solution, integrate databases and applications or link up multiple sites, Inter-Group can work with you to ensure you achieve the maximum return on your technology investment.

Public Sector

End-user experience is a major factor in delivering a quality service to your citizens, patients and students, who have increasingly high expectations of their interactions with public sector organisations. Accustomed to efficiency in the private sector, they have come to demand 24/7 access to all services through the channel of their choice and to achieve a satisfactory resolution from their first and only contact. The benefits are clear to the individual, but managing this interaction to deliver a positive experience is certainly challenging.
Coupled with the continual introduction of new legislation to drive new initiatives, the Public Sector is clearly a challenging environment. Having worked with public sector organisations for over 30 years, Inter-Group is a trusted advisor to its Borough Councils, education, healthcare and housing associations customers.

Education

The education sector faces a number of significant but varying challenges – from primary schools through to universities. At Inter-Group, we understand that although education is not a profit-driven industry, educational organisations operate in a highly competitive marketplace and need to differentiate themselves in order to gain a competitive advantage and attract pupils and the associated funding.

Many educational institutions are under severe budget pressure, forcing educators to do more with less. Maintaining antiquated ICT infrastructures only adds to delivery costs and increases the burden. Inter-Group can offer cost efficient, future-proof, secure communication solutions that will enable teaching, learning, and deliver cost savings.

We have worked with numerous leading education establishments for more than 30 years to install and maintain hybrid PBX-IP telephony, pure IP solutions, fully integrated voice & data systems and cabling infrastructures.

Health

Healthcare providers today are under increasing pressure to minimise costs whilst enhancing service. Inter-Group has worked with numerous healthcare institutions to introduce cost savings whilst helping facilities to operate more productively by streamlining information flow, simplifying administration and reducing medical errors; cutting operating costs and boosting the efficiency of people, procedures and processes.

We can also help you investigate existing infrastructures to ensure you can leverage the maximum advantage from existing investments. We will help you review your communications systems to improve the patient experience – from their very first call for an appointment through to patient discharge.

For further information on how we can assist, please contact us.

Housing Associations

Although the e-government programme has been largely focused on central and local government, the not for profit sector is also heavily implicated. Managing change has been a constant requirement for Housing Associations since the 1988 Housing Act, which radically reshaped the sector and its funding regime. Technical innovation has been geared towards information or rationalisation – now is the time to integrate technology into your organisation to revolutionize service delivery.

Inter-Group deliver a wide range of solutions, which will improve service delivery to your tenants, improve the working life of your employees, reduce costs and provide your organisations with a flexible and responsive communications strategy.
For further information on how we work with existing housing associations and how your organisation could benefit from this experience, please contact us.

Local Government

Local authorities are faced with the constant challenge of change, striving for efficiencies and target led e-improvement demands from the centre. We offer a collaborative approach, based on our long history of working in partnership with local governments to produce innovative, relevant and reliable government network infrastructures and communication solutions to meet the needs of both citizens and partners.
We’ve provided numerous local authorities with solutions that increase efficiency and improve service to the public at a lower cost. We can help you to modernise your service delivery across the full range of interaction channels – email, voice, mobile, web, fax or face-to-face. We can help you to give your front-line workers real-time access to customer information, providing single-point-of-contact and first-contact resolution. We can also give you the tools to interact with businesses more effectively, reducing multiple requests for information and using e-business to make your communications and transactions more efficient and secure.